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[HOT] [WE01] Certified Scrum Master (CSM) Certification Training Course

Certified Scrum Master (CSM) Certification Training Course


Job Family: Agile Methodology

Duration: 16 hours, 2 sessions of 8 hours each

Delivery Method: eLearning (Live Virtual Training)

Language: English with English terms


What is included?

Training, exam prep support, practice with 4 Mock Tests, online exam, course material comprises of the study plan and all relevant in-class activities, and industry case studies included. 


Course Description

A Certified Scrum Master certification in Hong Kong reflects your ability to suitably scale Scrum from small to large projects and apply the Scrum framework to ensure that the project remains on the right track and has a suitable beginning, middle and ending. It will help you understand and apply the CSM tips and tricks to a variety of project scenarios.


Individual benefits

Organizational benefits

  • Gain a high degree of proficiency in executing Scrum

  • The certification will set you apart from your non-certified peers

  • Contribute to cultivating a healthy work environment

  • Be self-motivated to perform well and elevate the performance of the team

  • Unlock great earning potential and stand to receive job offers in IT as well as non-IT organizations with a great pay package

  • Guiding team members through product development

  • Helping the team deliver quality products

  • Participating in team activities with ease and learning how to own tasks

  • Resolving impediments and enhancing the team’s collaboration

  • Acting as change agents and enabling a culture in which teams can flourish

  • Becoming a servant leader for Scrum teams involved in developing high-value products


Topics Covered

  1. Agile and Scrum Overview

    1. Agile Manifesto

    2. 12 Principles

    3. 4 values

    4. Scrum Foundations (5 Scrum Values)

  2. The Three Roles in Scrum

    1. Scrum Master roles and challenges

    2. Product Owner roles and responsibilities

    3. Development team roles and responsibilities

  3. Scrum Ceremonies

    1. Sprint planning

    2. Daily Scrum

    3. Sprint Review

    4. Sprint Retrospective

  4. Scrum Artifacts

    1. Product Backlog

    2. Sprint Backlog

    3. Product Increment

  5. Sprint Execution

    1. Sprint Execution Planning

    2. Flow management

    3. Resolution meetings

    4. Communication (Taskboard, Sprint burndown chart using story points, hours effort)

  6. Daily Scrum and Sprint Retrospective

    1. Activities in daily scrum

    2. Activities in sprint retrospective

  7. Definition of Done (DoD) and Acceptance Criteria

    1. Definition of Done for a feature (user story or product backlog item)

    2. Definition of Done for a sprint

    3. Definition of Done for a release

    4. Definition of Done vs. Acceptance criteria

    5. Done vs. Done-Done.

  8. Definition of Ready

    1. Definition of Ready for user story

    2. Definition of Ready for sprint

  9. Release Planning

    1. Definition of release planning

    2. Who takes part in release planning

    3. Steps in Release planning

    4. Output of Release Planning

  10. Sprint Burndown Chart

    1. Definition, Why and when to use a sprint burndown chart

    2. Information obtained from sprint burndown chart

  11. Release Burn-Up Chart

    1. Definition and Features

    2. How to create a release burn-up chart (steps)

  12. Product Planning

    1. What is product planning

    2. What is product vision

    3. How to create a product backlog

    4. Product Roadmap

    5. Minimum Releasable features (or) Minimum Marketable Features

    6. Minimum Viable Products

  13. User Stories

    1. What are user stories?

    2. Structure/format of user stories

    3. INVEST criteria

  14. Agile Estimation

    1. Definition, Benefits of Agile Estimation

    2. Agile estimation techniques

  15. Planning Poker

    1. Definition, Benefits, and Participants

    2. How to play planning poker

    3. Planning Poker rules


Examination Details

  • Exam fee included in course fee 

  • The CSM certification exam is an online and open book, allowing you to refer to the Scrum Guide, course handout, and your notes from the course.

  • Complete the exam within 90 days after taking the Scrum Master certificate course.

  • Exam format:  

    • Type: Multiple Choice Questions 

    • Number of questions: 50

    • Duration: 60 minutes (not be able to pause the test) 

    • Pass mark: 74% 


About the Certificate

  • Course Completion Certificate will be issued to participants who have completed the course.  

  • CSM Certification 

    • Benefits of Scrum Master Certification:

      • Allows you to participate actively in team activities and to take ownership.

      • Boosts self-motivation, which helps in enhancing the team's overall performance.

      • Provides you with the ability to create a working environment which ultimately promotes the company's growth. 

      • Provides you with indispensable knowledge and skills to protect the team from any kind of distractions, which could be internal or external.


Process To Become A Certified Scrum Master

  • Step 1: Get traine

  • Step 2: Take the online CSM exam and gain a Certified ScrumMaster certification!

  • Step 3: Become an in-demand Certified Scrum Master!  



  • No prerequisites


Target Audience(s)

  • Software Engineers

  • Product Managers

  • Project Managers

  • Team Leaders

  • Business Analysts

  • Development team members

  • Testers

  • Anyone who would like to build a career as a Scrum Master


Download course leaflet


Should you have any questions, please contact Ms. Joanne Chan during office hours.

Tel: (852) 2202-9330         Email:

Office Hour: 9 a.m. to 6 p.m. (Monday to Friday)


Remarks: “No group discount. HKQAA reserves the right to cancel the course, change the trainer, content, date, time and / or venue as necessary. Please read the terms and conditions at the bottom of this page before enrolment.”

Course Code Date Duration Course Fee Course Fee (Early Bird) Language Location
WE01E/HK-11A Nov 18 - Nov 19, 2023 10:30 AM - 07:30 PM ( HKT ) 8000 6900 English with English materials Online Platform (ZOOM)
WE01E/HK-11B Nov 23 - Nov 24, 2023 10:30 AM - 06:30 PM ( HKT ) 8000 6900 English with English materials Online Platform (ZOOM)
WE01E/HK-12A Dec 16 - Dec 17, 2023 10:30 AM - 06:30 PM ( HKT ) 8000 6900 English with English materials Online Platform (ZOOM)
WE01E/HK-12B Dec 14 - Dec 15 10:30 AM - 06:30 PM ( HKT ) 8000 6900 English with English materials Online Platform (ZOOM)

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Last Update: 2023-12-05   Disclaimer and Copyright
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