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[WS03] CQI & IRCA Certified ISO 9001:2015 Lead Auditor (Quality Management Systems) Training Course


CQI & IRCA Certified
ISO 9001: 2015 Lead Auditor (Quality Management Systems) Training Course
(Registered Course ID: 18219)


Delivery Method 

  • This course will be conducted through an online platform training (ZOOM). 

  • Our e-learning system will send email notification to your registered e-mail address.  Make sure to provide the e-mail address that you can access the e-mails anytime.  We recommend to use personal email address, instead of company email address. 

  • Equipment configuration requirements: During the class, candidate is required to turn on the microphone (Microphone) and video camera (Webcam) to interact with the instructor and classmates.



  • Through the management system audit and certification, the organization can demonstrate its ability on legal , legislation, standards, contractual obligation, policy and procedures compliance.

  • Also the competence to plan, operation and continual improvements the management system to control the risks and achieve its expected outcome.

  • This CQI (Chartered Quality Institute) / IRCA (International Register of Certificated Auditors) certified Quality Management Systems (QMS) Lead Auditor Training Course (Registered Course ID: 18219) is part of the International recognized CQI/IRCA QMS Auditor Certification programme.

  • The successful completion of this course is a prerequisite and essential to becoming a CQI/IRCA QMS registered Auditor.  



To participate in this training course, the following prior knowledge was expected: 

You have successfully completed ISO 9001:2015 QMS Understanding & Application and/or Internal Auditor Training course, or any equivalent working experiences.


a) Management Systems

  • The Plan, Do, Check, Act (PDCA) cycle

  • The core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review, and continual improvement.

b) Quality Management

  • The fundamental concepts and the seven quality management principles (see ISO 9000)

  • The relationship between quality management and customer satisfaction.

c) ISO 9001

  • Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, as given in ISO 9000, which may be gained by completing a CQI and IRCA Certified ISO 9001:2015 Foundation (QMS)Training or equivalent.


Course Objectives

  • Highlight the significant changes on the new 2015 standard as compared to the interpretation and application of the current ISO 9001 Standard.

  • Focus on ISO 9001 and ISO 19011 Standard requirements

  • Strengthen the foundation of audit methodology, skill & techniques.

  • Learn to describe the purpose of an ISO 9001:2015 QMS audit and satisfy third-party certification.

  • Acquire the skills to plan, conduct, report and follow up a QMS audit that establishes conformity and enhances overall organizational performance.


Course Benefits

  • Identify the aims and benefits of an ISO 9001:2015 audit.

  • Interpret ISO 9001:2015 requirements for audit application.

  • Understand the role and responsibilities of an auditor in planning, conducting, reporting and following up on a quality management system audit.

  • Grasp the application of risk-based thinking, leadership and process management

  • Access the latest auditor techniques and identify appropriate use.

  • Build stakeholder confidence by managing processes in line with the latest requirements.


Course Outline

Day 1, Quality management system knowledge (ISO 9001)

  • Terms and definitions 

  • Management system structure (MSS) and process approach (PDCA)

  • Understanding of organization, interests and their requirements 

  • Management system scoping 

  • Top management leadership, management system policy and objectives 

  • Support the management system

  • Documented management system (standard requirements and from the organization) 

  • Compliance risk management and objectives 

  • QMS Operation

    • Operational planning and control

    • Requirements for products and services

    • Design and development of products and services 


Day 2, Guidelines for auditing management systems (ISO 19011 and ISO 17021) - Auditor, audit types and certification process

  •  QMS Operation (continue)

    • Control of externally provided processes, products and services

    • Production and service provision 

    • Release of product and services

    • Control of nonconforming outputs

    • Management system performance evaluation and improvement processes

  • Auditor's role, responsibility, and competence

  • Different types of audit and certification process 


Day 3, Guidelines for auditing management systems (ISO 19011) - Audit simulate the process of planning, preparation for an audit

  • Roles and responsibilities in an audit 

  • Management system performance evaluation and continual improvement requirements 

  • Different types of audit

  • Audit programme and purpose

  • Planning an audit (initiate the audit, feasibility analysis)

  • Conduct a Stage 1 audit (document review)

  • Preparation for Stage 2 (on-site) audit - audit plan

  • Preparation of audit work documents includes checklist and audit trails 


Day 4, Guidelines for auditing management systems (ISO 19011) - Audit simulate the opening meeting, on-site audit activities, and role-play

  • Opening meeting

  • Roleplay for audit scenarios 

  • Practice audit skills of collecting audit evidence

  • Prepare audit findings and results, includes conformance, non-conformity (NC), and opportunity for improvement (OFI)

  • Prepare audit report 


Day 5, Guidelines for auditing management systems (ISO 19011) - Audit simulate the closing of on-site audit - close meeting and follow-up

  • Audit conclusion 

  • Close meeting 

  • Audit follow-up

  • Evaluating correction, corrective action including root cause analysis and audit finding closure

  • Management system certification 

  • Course summary and examination


Who should attend?

This course is intended for those who will be involved in leading audits of a QMS that conforms to ISO 9001 in any organization.

  • Those wishing to implement a QMS in accordance with ISO 9001

  • The existing auditor who wants to expand their auditing skills 

  • Consultants who wish to provide advice on ISO 9001 implementation

  • Corporate governance managers

  • Risk and compliance managers


CQI/IRCA auditor course online examination

  • Exam questions are mix of multiple choice, multiple response, fill in blanks, matching, sequencing and scenario questions.

  • 1 hour 45 minutes (40 questions in total)

  • Arrangement of re-sit online exam:

    • Additional re-exam fee required. The fee is not refundable once the re-exam registration is completed.

    • The resit exam shall be taken within 12 months after the course.

    • There are only one re-sit exam allowed. If the learner fail the resit exam, then have to re-take the full course. 

Course Time and Fee

  • 5-day eLearning training 

  • 9 am - 6 pm

  • The course fee is not refundable once the online course registration is completed.


Course Completion

  • Attendance: Participants have attended more than 90% of the enrolled course hours. 

  • Successful candidates will be issued a certificate recognized by the International Register for Certified Auditors (CQI-IRCA) as part of the requirements for registration as assessors.

  • To provide a more comprehensive certificate service, please fill in the participant's name according to the identification document (as standard) when submitting the application form.

Should you have any questions, please free feel to contact Ms. Joanne Chan during office hour.

Tel: (852) 2202 9330 / (852) 6050 8153         Email:

Office Hour: 9 a.m. to 6 p.m. (Monday to Friday) Except for public holidays


Remarks: Early bird discount: settle fee one month before the course. No Group discount. Course time :09:00 - 18:00 “HKQAA reserves the right to cancel the course, change the trainer, content, date, time and / or venue as necessary. Please read the terms and conditions at the bottom of this page before enrolment.”

Course Code Date Duration Course Fee Course Fee (Early Bird) Language Location
WS03E/HK-07A (E-learning) 29 July - 2 August 2024 5 days 12000 10800 English with English materials Online Platform (ZOOM)
WS03E Pending 5 days 12000 10800 English with English materials Online Platform (ZOOM)

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Last Update: 2024-06-13   Disclaimer and Copyright
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