CQI & IRCA Certified
ISO 9001: 2015 Lead Auditor (Quality Management Systems) Training Course (E-learning)
Delivery Method
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This course will be conducted through an online platform training (ZOOM).
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Our e-learning system will send email notification to your registered e-mail address. Make sure to provide the e-mail address that you can access the e-mails anytime. We recommend to use personal email address, instead of company email address.
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Equipment configuration requirements: During the class, candidate is required to turn on the microphone (Microphone) and video camera (Webcam) to interact with the instructor and classmates.
Introduction
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Through the management system audit and certification, the organization can demonstrate its ability on legal , legislation, standards, contractual obligation, policy and procedures compliance.
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Also the competence to plan, operation and continual improvements the management system to control the risks and achieve its expected outcome.
Course Objectives
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Highlight the significant changes on the new 2015 standard as compared to the interpretation and application of the current ISO 9001 Standard.
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Focus on ISO 9001 and ISO 19011 Standard requirements
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Strengthen the foundation of audit methodology, skill & techniques.
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Learn to describe the purpose of an ISO 9001:2015 QMS audit and satisfy third-party certification.
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Acquire the skills to plan, conduct, report and follow up a QMS audit that establishes conformity and enhances overall organizational performance.
Benefits
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Identify the aims and benefits of an ISO 9001:2015 audit.
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Interpret ISO 9001:2015 requirements for audit application.
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Understand the role and responsibilities of an auditor in planning, conducting, reporting and following up on a quality management system audit.
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Grasp the application of risk-based thinking, leadership and process management
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Access the latest auditor techniques and identify appropriate use.
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Build stakeholder confidence by managing processes in line with the latest requirements.
Course Outline
Day 1, management system knowledge (ISO 9001)
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The benefits of QMS
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Process approach, Plan-Do-Check-Act (PDCA) and QMS
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QMS terms and definitions
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The management system processes:
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Documented information required by the Standard and the Organization
Day 2, guidelines for auditing management systems (ISO 19011 and ISO 17021)
Day 3, simulate the process of planning, preparation for an audit
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Planning an audit (initiate contact, contract)
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Preparation of audit work documents includes audit trails and checklis
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Conduct a Stage 1 audit (document review)
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Prepare a Stage 2 (on-site) audit plan
Day 4, simulate the opening meeting, on-site audit activities, and role-play
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Opening meeting
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Roleplay for audit scenarios
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Practice audit skills of collecting audit evidence
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Prepare audit findings and results, includes conformance, non-conformity (NC), and opportunity for improvement (OFI)
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Prepare audit report
Day 5, simulate the closing of on-site audit - close meeting and follow-up
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Close meeting
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Audit follow-up
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Evaluating correction, corrective action including root cause analysis and audit finding closure
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Management system certification
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Course summary and examination
Who should attend?
This is intended for those who will be involved in leading audits of a QMS that conforms to latest ISO 9001 in any organization.
Prerequisite
Participants should have prior knowledge of:
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Management systems, including the core elements of a management system, the responsibilities of top management and the Plan, Do, Check, Act (PDCA) cycle
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The fundamental concepts of a quality management system and the seven quality management principles of ISO 9000
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The requirements of ISO 9001 and its commonly used quality management terms and definitions
You have successfully completed ISO 9001:2015 QMS Understanding & Application and/or Internal Auditor Training course, or any equivalent working experiences.
Online Examination
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Exam questions are mix of multiple choice, multiple response, fill in blanks, matching, sequencing and scenario questions.
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1 hour 45 minutes (40 questions in total)
Course Time
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5-day eLearning training
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9 am - 6 pm
Course Completion
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Attendance: Participants have attended more than 90% of the enrolled course hours.
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Successful candidates will be issued a certificate recognized by the International Register for Certified Auditors (CQI-IRCA) as part of the requirements for registration as assessors.
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To provide a more comprehensive certificate service, please fill in the participant's name according to the identification document (as standard) when submitting the application form.
Should you have any questions, please free feel to contact Ms. Joanne Chan during office hour.
Tel: (852) 2202 9330 / (852) 6050 8153 Email: training@hkqaa.org
Office Hour: 9 a.m. to 6 p.m. (Monday to Friday)
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