TL 9000 is a set of quality management system requirements for suppliers of telecommunications products: hardware, software, and service. QuEST Forum has released TL 9000 Requirements Handbook R6.0 in September 2016 and TL 9000 Measurements Handbook R5.5 in June 2017 This course enables delegates to have better understanding of the requirements of new revisions and its auditing skills.
Who should attend
· Personnel who are driving the changeover toTL9000 Requirements R6.0
· Auditors who need to fully understand TL9000 and perform third-party registration audits to TL9000 Requirements R5.5 and Measurements R5.5
Prerequisite
Delegates must fulfill the prerequisite required by QuEST Forum prior to the award of the certificate. For details, please refer to the web site www.tl9000.org. Delegates are also expected to have auditing experience and have completed ISO 9001 auditor course.
Course content
TL 9000 is a set of quality management system requirements for suppliers of telecommunications products: hardware, software and service. This course provides the best understanding of the essence of TL 9000 requirements and measurements and its auditing skill
· Introduction of TL9000 and the QuEST Forum
· TL 9000 measurements
· Life Cycle model
· TL 9000 quality management system requirements and measurements
· Certification and registration process
· Effective TL 9000 auditing
· Final examination (2 hours)
Delivery method
Presentation, discussion, workshops and exercises
Certificate of attendance
Participants who fulfill the prerequisite requirements and successfully complete this course and pass the examination will be awarded TL9000 Quality Management System Auditing Training Course certificate recognized by QuEST Forum
