ISO 9001:2015 Quality Management Systems - Advanced Internal Auditing Techniques

Who should attend

• Internal auditors who are entrusted to carry out internal audits

• Quality personnel, managers and staff who are entrusted to implement the ISO 9001 Management System

• Educators and consultants involved in ISO Quality Management Systems development

Course objectives

• To understand the importance of internal auditing process for continual improvement to the quality management system and the organization

• To enhance skills to collect and analyze performance evidences, exercise factual valuable information for management decision making

• To equip presentation skills with regard to evaluation on the effectiveness of process performance and the quality management system

• To maintain and enhance the competency of internal auditor s

Prerequisite

• Delegates are required to have a basic knowledge of the Year 2000 Revision and auditing experiences before attending the workshop

Course contents

• Management principles and version 2015 ISO 9001 family refreshment

• Questioning and auditing techniques enhancement

• Value-added audit appraoch

• Crucial tools for audit checklist and audit plan preparation

• "Non-conformity Report" and "Area for Improvement" writing skills

• Auditee feedback handling

Delivery method

• Case study, group discussion, presentation, interactive workshops and role-play