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Training

Course in Hong Kong

   

Quality & Integrated Management Systems

- ISO 9001:2015 Quality Management Systems - Understanding & Application
- ISO 9001:2015 Quality Management System – Internal QMS Auditor Training
- ISO 9001:2015 Quality Management Systems Documentation

Environmental Conservation

- ISO 50001:2018 Energy Management Systems Transition Training Course
- ISO 50001:2018 Energy Management Systems- Understanding & Application
- ISO 50001:2018 Energy Management Systems - Internal Auditor Training

Occupational Health and Safety

- ISO 45001:2018 Occupational Health and Safety (OH&S) Management System - Understanding & Application
- ISO 45001:2018 Occupational Health and Safety (OH&S) Management System - Internal Auditor Training
- OHSAS 18001 Auditor Course for Registered Safety Officers / Auditors

Green Finance Training Program

- Green Finance for Wealth and Asset Management (“WAM”) Professionals

Law and Legislation (Hong Kong, Macau & China)

- [M931] Proposed Security of Payment Legislation for the Construction Industry
- [M932]Updates on Insurance Law and Practice in Hong Kong
- [M909] Legal Fundamentals of Tendering

Hygiene, Food Safety & Wine Storage

- [M935]食品安全專業導師證書課程
- [M091]食品衞生經理證書課程
- [M088]食物內除害劑殘餘及蟲害控制課程

Management Tools and Skills

- [M525] 服務人員應對必備的「溝通模式」
- [M526]速效建立親和人際關係工作坊
- [M527] 服務應對技巧 -「語言的層次」

Innovative Technologies and Application

- [S301] 騰訊課堂簡介會
- [M100] 國內營銷學-微營銷攻略(進階)
- [M101] 國內營銷學 全方位新營銷攻略 (深進)

Personal Enrichment & Certification

- [S309] 「檢討顧客服務標準迫切性及採集意見方法」工作坊
- [M098] 職場必備軟技巧 - 全腦轉數訓練班
- [M099] 職場讀心術 - 身體語言訓練班

Customer Service: From Good To Great

- Effective Complaint Handling and Risk Management in the Customer Service Centre
- ISO 10002:2014 Customer Satisfaction -Guidelines for Complaints Handling-Understanding & Application
- ISO 10002:2014 Customer Satisfaction - Guidelines for Complaints Handling - Internal Auditor Training

Telecommunications, Information Security and Management

- “Opportunities for FinTech” Seminar Tour Guang Dong-Hong Kong-Macao Bay Area (Hong Kong Station)
- TL 9000 R6.0/R5.5 Quality Management System Auditing (QuEST Forum Sanctioned Training)
- Implementation of ISO/IEC 27001:2013 Information Security Management Systems

Business continuity Management, Risk and Crisis Management

- ISO 19600:2014 Compliance Management System - Understanding & Application
- 前線人員如何處理暴力顧客?
- Quality & Process Improvement through Risk-based Thinking

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Last Update: 2019-01-22   Disclaimer and Copyright
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