香港课程

[M550] Mediation Skills for Engineers

Course objectives​ This course aims at giving participants an overview of facilitative mediation skills. Mediation is astructured dispute resolution process where an impartial third party facilitate the disputing parties inresolving disputes through the use of various communication and verbal behavioural techniques. Course contents The course will cover basic mediation processes The distinctive feature of facilitative mediation versus evaluative mediation The common skills employed by mediators and its application in daily work by engineers. Highlights of Mediation Ordinance (Cap. 620) in Hong Kong. Some international conventions will also be covered. Certificate of Attendance Certificate of Attendance in will be issued to participants who have attended more than 90% of the enrolled course hours.   Download course leaflet   Should you have any questions, please contact Ms. Joanne Chan at 6050 8153 during office hour (9 a.m. to 6 p.m.) on Monday to Friday.

備注: “HKQAA reserves the right to cancel the course, change the trainer, content, date, time and / or venue as necessary. Please read the terms and conditions at the bottom of this page before enrolment.” 课程时间：下午2时 - 下午5时

课程编号	日期	时间	课程费用	课程费用 (提早报名)	语言	地点
M550C/HK-08A	18 August 2021	3 hrs	1500		粤语 - 辅以英文讲义	香港北角渣华道191号嘉华国际中心19楼