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[M911] Negotiation and Mediation Skills for Managers and Professionals


Negotiation and Mediation Skills for Managers and Professionals

 

The trend teamwork further calls for the proper understanding and use of negotiation and mediation skills in the daily work environment. This seminar is tailor-made for business managers and aims at the improvement of personal and business skills for getting better results and, in turn, more positive successes to daily situations in the commercial environment. 
 

Content:

(a) Module 1: Understanding Negotiation

  • True meaning of and effective approaches in negotiation

  • Re-understanding commercial disputes and differences

  • Key phases in getting win-win consensus

  • Negotiation

  • Tactics and counter tactics

(b) Module 2: Using Mediation

  • Theories and trend of mediation

  • Mediation skills and practices

  • Handling troubles and troublemakers in bargaining

  • Preparing and planning for action in mediation

 

Trainer Profile:

  • Practicing Barrister(s)
     

Download promotion leaflet - October Class

Should you have any questions, please free feel to contact Ms. Joanne Chan during office hour.

Tel: (852) 2202 9330                Email: training@hkqaa.org

Office Hour: 9 a.m. to 6 p.m. (Monday to Friday)
 

Remarks: Course Time :09:30 - 17:00. No group discount offer. HKQAA reserves the right to cancel the course, change the trainer, content, date, time and / or venue as necessary. Please read the terms and conditions at the bottom of this page before enrolment.

Course Code Date Duration Course Fee Course Fee (Early Bird) Language Location
M911C/HK-06A 24 June 2024 1 day 1800 Cantonese with English materials HKQAA Online Platform
M911C/HK-10A 8 October 2024 1 day 1800 Cantonese with English materials HKQAA Online Platform
M911C Pending 1 day 1800 Cantonese with English materials HKQAA Online Platform

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Last Update: 2024-04-19   Disclaimer and Copyright
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